Tasting Room Associate - Lingua Franca (Information Technology)

Job Description

Lingua Franca is searching for a talented, energetic, and knowledgeable Tasting Room Associate. The ideal candidate will be hospitality-driven with attention to detail and great follow through. The expectation is that each experience will convey expertise, warmth, and a sense of luxury, and leave guests with a strong connection to Lingua Franca and our wines.  
 

This position will include weekend and some holiday hours. 

Responsibilities

• Welcome guests to Lingua Franca, guide world class experiences, and  provide thoughtful, relevant follow-up
• Actively strive to reach sales and wine club sign-up goals
• Help maintain and refine all standards and steps of service
• Accurately handle purchase transactions according to winery policies and efficiently operate the Point-of-Sale system
• Maintain the cleanliness of tasting spaces at all times, following COVID protocols to ensure safety and comfort
• Utilize tools for outreach via phone, email, text
• Attend to hospitality email inbox
• Attend to hospitality phone line
• Maintain guest appointment calendar
• Maintain stock of sales supplies and collateral
• Assist with in-house order fulfillment as needed
• Assist with special events as needed
• Other duties as assigned

Minimum Qualifications

• Strong ability to provide warm hospitality and customer service 
• Passion for wine and dedication to learning 
• Talent for storytelling 
• Natural ability to communicate both in person and in writing, to individuals and groups
• Self-driven, natural instinct to look for ways to contribute and improve 
• Professional appearance and upbeat demeanor 
• Ability to stand and walk for long periods of time 
• Must be able to lift up to 45 pounds repeatedly 
• OLCC permit and must be 21 years of age 
• Must have a valid driver's license 

Preferred Qualifications

• 2+ years experience luxury hospitality, fine dining, or prior industry experience at a premium winery
• Certifications though WSET, CMS, SWE, etc 
• Bachelor's degree 
• Knowledge of the wines and appellations of the Willamette Valley, as well as Burgundy and other prominent wine regions 
• Experience with WineDirect POS, Admin, and Fulfillment 
• Experience with TOCK reservation platform 

Physical Requirements/Work Environment

• Ability to stand and walk for long periods of time 

Must be able to lift up to 45 pounds repeatedly 

Location

Salem, Oregon

Additional Locations

Job Type

Part time

Job Area

Hospitality & Retail

The salary range for this role is:

$15.26 - $22.42

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.