Senior Strategy Implementation Manager (Project Management)

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:

Full time

Department:

Project Management Office

All Locations:

300 Ocean Avenue – Revere

Position Summary:

Reporting directly to the Director of Strategy, Transformation, and Innovation, you'll play a pivotal role in reimagining the way care is delivered and experienced by leading complex initiatives across the organization within our four core services: assessment, strategy, implementation, and evaluation.

Who we are

NeighborHealth, formerly East Boston Neighborhood Health Center, is one of the nation's largest Federally Qualified Health Centers (FQHCs) and the largest community-based primary care health system in Massachusetts and serves over 120,000 people. NeighborHealth has the 4th busiest Emergency Department in the state of Massachusetts, operates the first and only behavioral health urgent care co-located with their Emergency Department, and is recognized by the Health Resources and Services Administration (HRSA) as a National Quality Leader.

Since 1970, NeighborHealth has worked with our neighbors to deliver high-quality health care that is compassionate, people-centric, culturally appropriate, and open to all. We believe that care is better in community. With outpatient services ranging from pediatrics to emergency to care for older adults, we engage the whole person across their lifespan, both as patients and as part of a vibrant and complex social fabric. We don't just serve the community: we belong to it.

Our core values are the traits that shape how we interact with each other, with our communities, and with our patients.

• Compassion. We lead with heart. We care deeply—about our patients, our community, each other, and the work we do to stand up for health equity. Every patient, every encounter is an opportunity to show empathy and make a meaningful impact.
• Diversity. We embrace what makes us unique because our differences make us stronger. Like threads in a tapestry, our unique experiences, cultures, and perspectives are interwoven into the fabric of our community, creating something vibrant, resilient, and truly extraordinary.
• Innovation. We push boundaries because progress doesn't happen by staying still. Change can be hard, but it's how we grow. When we embrace curiosity, stay flexible, and are open to the “what ifs,” we create new solutions and raise the bar for care—because our patients deserve bold ideas and better solutions. 
• Respect. We see people. Our neighbors and patients deserve to feel valued, heard, and uplifted. We honor every voice and treat everyone with the dignity they deserve, building real connections that strengthen our community. 
• Teamwork. We're better together. Collaboration helps us break barriers and go further for our patients and our community. We show up for each other, share the load, and celebrate every win—big or small—because we're all in this together.

Learn more about our organization on our website.

Who We're Looking For

Are you ready to make a real difference in healthcare? We're looking for someone passionate about improving systems, creating impactful strategies, and driving meaningful change for individuals and communities. If you're excited about using your skills to transform healthcare, we'd love for you to join our team as a Senior Strategy Implementation Manager!

We're committed to equity and building a diverse team that reflects the communities we serve. If you thrive on collaboration, love learning, and see challenges as opportunities to grow, we encourage you to apply. Together, we can create a better, more inclusive future in healthcare.

What You'll Do

Reporting directly to the Director of Strategy, Transformation, and Innovation, you'll play a pivotal role in reimagining the way care is delivered and experienced by leading complex initiatives across the organization within our four core services: assessment, strategy, implementation, and evaluation. Here's what you'll do:

• Craft Transformative Strategies: Partner with cross-functional teams to design cutting-edge solutions addressing healthcare challenges, from employee wellness to operational efficiency.
• Lead Change Initiatives: Champion organizational transformation by aligning processes, tools, and teams with the latest industry innovations.
• Analyze & Innovate: Dive into data to uncover insights, identify trends, and develop actionable strategies that improve health outcomes and reduce costs.
• Foster Collaboration: Build bridges between clinical, operational, and administrative leaders to ensure seamless execution of initiatives.
• Develop Communication Plans: Design and execute comprehensive communication strategies to align relevant parties, promote transparency, and ensure buy-in for key initiatives.
• Conduct Relevant Party Analysis: Identify relevant parties, assess their needs, and develop tailored engagement strategies to foster collaboration and address concerns proactively.
• Measure Success: Define key performance indicators and track the impact of initiatives, continuously refining approaches to maximize value and sustainability.

What You'll Bring

We're looking for innovators who combine strategic vision with a hands-on approach. You'll thrive in this role if you have:

• Experience
  • 5+ years in in health care delivery, policy, and/or administration or adjacent field.
  • 1 – 3 years of strategy consulting experience required
  • A background in clinical settings is a plus!
• Skills
  • Excellent communication skills, such as persuasive storytelling, to build a case for change and turn complex problems into clear, actionable recommendations.
  • Sharp analytical thinking to break down both quantitative and qualitative data and uncover insights that drive decisions.
  • Strong people skills to balance different perspectives while building momentum for change.
  • Independence and teamwork skills to thrive in dynamic, matrixed environments.
  • Great at juggling priorities, keeping projects on track, and meeting deadlines with ease.
• Mindset
  • A can-do attitude and readiness to take ownership of every aspect of a project.
  • A passion for innovation, a collaborative spirit, and the confidence and flexibility to navigate complex challenges.

Why you should join us

At NeighborHealth, we're not just shaping the future of healthcare — we're redefining it. When you join our team, you'll be part of:

• A Purpose-Driven Mission: Every project you lead will have a direct impact on improving lives and communities.
• A Culture of Innovation: We embrace bold ideas and encourage you to push boundaries.
• Growth Opportunities: Continuous learning, leadership development, and career advancement are at the heart of what we offer.
• A Collaborative Environment: Work with brilliant, passionate colleagues who share your commitment to excellence.

If you're excited to leverage your expertise to shape the future of healthcare, we'd love to hear from you! Apply today and be part of a team that's making healthcare smarter, faster, and more equitable.

Skills

o Excellent communication skills, such as

persuasive storytelling, to build a case for

change and turn complex problems into clear,

actionable recommendations.

o Sharp analytical thinking to break down both

quantitative and qualitative data and uncover

insights that drive decisions.

o Strong people skills to balance different

perspectives while building momentum for

change.

o Independence and teamwork skills to thrive in

dynamic, matrixed environments.

o Great at juggling priorities, keeping projects on

track, and meeting deadlines with ease.

Mindset

o A can-do attitude and readiness to take

ownership of every aspect of a project.

o A passion for innovation, a collaborative spirit,

and the confidence and flexibility to navigate

complex challenges.