Payroll/HR Team Manager (Project Management)

The Shared Business Services Center (SBSC) is seeking a Payroll/HR Team Manager! This position serves in a leadership role on our team of highly motivated, customer-service driven individuals. The SBSC Payroll/HR team manager is responsible for supervising, training and mentoring our team of payroll specialists. Our office works remotely approximately four days per week, while reporting to campus at least one day per week. We utilize several tools that allow us to communicate effectively and efficiently. Having experience with PeopleSoft, federal, state and institutional policies are a plus! The SBSC Payroll/HR team manager oversees and ensures daily operations run smoothly.

The HR/Payroll Team Manager must be able to multi-task, stay organized, manage a large volume of requests and remain calm under pressure. SBSC currently provides support to approximately 150 departments on Norman campus. The workload we ask our staff to support is large, but we are able to do this because of managers who keep our specialists organized, on task and supported. Qualified candidates should have a strong understanding of educational institutions and/or HR/payroll processes or have experience working in an organization with similar functions/processes.

The Duties: 

• Oversee daily operations of the Shared Business Services Center (SBSC) Payroll and HR functions.
• Responsible for the development, training and supervision of SBSC payroll specialists.
• Monitor daily activity of each specialist and any outstanding requests to ensure expedited service.
• Assist with keeping SBSC policies, procedures and training materials up to date.
• Monitor workload and communication between the SBSC team and campus/external customers to ensure excellent customer service.
• Provide assistance, resources and troubleshoots issues that the specialists are unable to complete or resolve themselves.
• Run queries and reports to ensure transactions are followed through in a timely manner. Escalate issues when necessary.
• Perform various duties as needed to successfully fulfill the function of the position.

Required Education: Bachelor's degree or equivalent.

Equivalency/Substitution: Will accept 48 months of related experience in lieu of the Bachelor's degree.

Skills:

• Must be able to supervise staff and communicate directions and expectations effectively
• Working knowledge of financial or accounting to include analysis, auditing, and budgeting
• Ability to understand a chart of accounts and code entries to proper account
• Detail oriented for accuracy of data and information
• Highly organized and able to handle multiple projects and deadlines
• Ability to work well with interdepartmental teams and initiatives

Certifications:

• None 

Advertised Physical Requirements:

• Ability to engage in repetitive motion and communicate effectively.
• Standard office environment.

Supervision: SBSC Payroll Specialists (17)

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.