Prudential Ins Co of America

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Infrastructure Developer - Intune / Endpoint Management (Information Technology)



Job Classification:

Technology - Engineering & Cloud

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you'll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world's leading financial services institutions.  

  

Your Team & Role 

As an Infrastructure Developer in the End User Experience Engineering department you will partner with product owners, tech leads, designers, software engineers and delivery professionals to manage Windows clients and mobile devices.  We are looking for person with at least 1 to 5 years of experience working within Microsoft Intune to manage our Mobile and Windows devices.  You will develop software and automated solutions to manage the lifecycle of infrastructure services as we solve sophisticated business problems, deploy innovative products, services, and experiences to delight our customers! In addition to applied technical understanding and knowledge, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning.  The ideal candidate will have strong programming skills and some experience with managing devices in a corporate environment.

    

Here is What You Can Expect on a Typical Day   

·      Management of modern workplace management tools such as Microsoft Intune for both mobile and Windows devices.

·      Device Management of Windows, MacOS, and mobile devices at a global scale.

·      Create, code and support solutions to automate the build, management, or destruction of infrastructure, with guidance.

·      Identify opportunities to automate functions that are currently manual and then code solutions to automate those functions.

·       Accelerate application development by building patterns of infrastructure services that are consumed self-service, are resilient, reliant and in accordance with Prudential standards.

·       Collaborate with Technical Leads and Product Owners in understanding needs and defining feature stories and technical design and collaborate with other team members to understand the system to deliver robust solutions that bring about business impact and support the goals.

·       Keep up with current with relevant and emerging technologies.  Determine how these new technologies can be incorporated into our environment.

·       Apply infrastructure fundamentals in regard to iOS, Android, Windows and Mac client OS, server operating systems, database, network and TCP/IP, and common communication protocols.

·       Use programming languages including Python, Powershell and/or other modern languages.

·       Use of infrastructure-as-code and automation software tools such as Ansible, Microsoft Power Automate and/or Terraform frameworks.

The Skills & Expertise You Bring 

We are seeking an Infrastructure Developer in our End User Experience department. This position will be responsible for client device management of Mobile and Windows devices using Intune and other technologies.

Skills required

Bachelor of Information Technology, Computer Science or Engineering or experience in related fields.
• Leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization   
• Experience with agile development methodologies and Test-Driven Development (TDD) 
• Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business 
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges 
• Good troubleshooting skills to be able to solve company-wide client issues and the ability to work independently on working though such issues.

•  Have 1 to 5 years experience will all or some of the following Microsoft Intune and Entra functions:
      o Creation and management of Intune Configuration Profiles for both mobile and Windows device management.
      o Managing security baselines, Endpoint Security policies and Intune Compliance policies to meet organizational security standards.
      o Experience with device enrollment configurations.
      o Familiarity with auto provisioning of Windows devices using Autopilot.
      o Experience resolving issues related to Conditional Access.
      o Working with users and devices within EntraID (AzureAD).
      o Configuration of Microsoft Entra application proxies.

• Ability to manage infrastructure through development and automation using tools such as Powershell, Python, Terraform, Ansible, Power Automate, GitHub Actions and/or Nexthink.
• Strong troubleshooting skills needed to independently resolve production issues on a global scale.
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges and keep up with emerging technologies.
• Ability to work on assigned tasks independently as well as part of a team.
• Good Knowledge of working with Windows, MacOS, iOS and Android client operating systems.
• Automation skills in Microsoft Power Automate, Ansible, Terraform and/or GitHub Actions.

• Cloud Computing: Understanding and knowledge of AWS and Azure
• Knowledge of SCCM (Configuration Manager) for Windows client devices is a plus.
• Knowledge of JAMF for MacOS client devices is a plus.
• AZ-900, MD-102, PL-900 and other Microsoft related certifications are a plus.

You'll Love Working Here Because You Can 
Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we'll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You'll be surprised by what this rock-solid organization has in store for you.  

#LI-IM1

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $85,100.00 to $126,500.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

  • Market competitive base salaries, with a yearly bonus potential at every level. 

  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

  • 401(k) plan with company match (up to 4%). 

  • Company-funded pension plan. 

  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.  

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. 

 

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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