Accounting Specialist (Finance)
Dept Number/Name: 0-0206-000 / University Controller's Office
College Division: Bus and Fin-Controllers Office
Salary Plan: Staff
Job Code/Title: 3230 / Accounting Specialist
Hiring Salary/Salary Range: $32,886
Position Number: 00056740
Work Flexibility: Hybrid schedule is 2 days in office and 3 days remote. Schedule may change based on workload and time of year.
ORGANIZATIONAL SUMMARY:
The University Controller's Office, led by the Assoc. VP/Controller, is primarily responsible for safeguarding university wide institutional resources and provides accounting, analytical and operational financial support for the instructional, research and service missions of USF, while ensuring compliance with all Federal, State, and regulatory financial guidelines.
The UCO consists of Accounting and Reporting Services (General Accounting, Financial Reporting, Research Cash Management, Asset Management, & Construction Accounting); Student Accounting Services (Cashier's Office, Student Accounting & Customer Service, and Accounts Receivable); and the Office of Budget & Financial Analysis.
All groups in this division have unique and collaborative missions including State University System financial and budget reporting, internal reporting & analysis, financial & management systems support, as well as business decision support. This office coordinates university budgeting, internal management reporting and delivers critical information to guide financial planning and strategic decision making, thereby supporting the University's goals of excellence and financial stability.
POSITION SUMMARY:
This position is responsible for providing high level customer service to students and their families via face-to-face, email, and telephone. This position also performs accounting and administrative duties to support the work of Student Accounting Services using the Banner/OASIS student system. This position will do in-depth account analysis, identify and prepare any adjustment requests required on the student account. This position will act as a resource for other departments Banner related inquiries. Will assist students in preparing required forms needed for various appeals and provide documentation as needed.
RESPONSIBILITIES:
Customer Service - Respond to student and family inquiries in person, email or telephone. Explains policies, answers questions, and independently resolves problems when feasible. Use Banner to perform in-depth student account analysis which may necessitate involving other University departments. Ensure all transactions are compliant with USF policies, procedures and business processes. Identify any adjustments that may be needed to the student account based on the analysis, notify departments of any discrepancies, and prepare requests to complete. Explain the student account accurately and clearly to students and parents. Act as a resource for other departments within the University with Banner related inquiries regarding the student account. Apply sound judgment to respond to individual needs and special situations appropriately and referring problems as necessary. Stay up to date on State and University regulations and have the ability to clearly explain to students as needed.
Data entry - Add and remove ICAR charges when accounts are placed and removed from a collection agency. Reconcile individual Banner accounts to our placement of monthly invoices. Verify amounts to be collected and the collection costs posted to banner.
Bankruptcy intake, tracking and imaging using Excel and BDMS all bankruptcy notices. Enter a charge on OASIS and utilize the description field to notate Filing type (7 or 13) and Discharge date.
Performs other duties as assigned.
POSITION QUALIFICATIONS:
MINIMUM:
This position requires a High School diploma and four years of related experience in an accounting function. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
PREFERRED:
Prefer previous customer service experience in a university setting. Experience with Banner
USF Tampa
Information for Applicants
This position is subject to a Level 1 criminal background check.
Job Opening Number: 38638
Posting Date: 01/28/2025
Posting End Date: 02/11/2025
How to Claim Veteran's Preference:
This position allows eligible veterans and their spouses to claim Veterans' Preference pursuant to Florida Statute 295.
Applicants claiming preference are responsible for providing required documentation AT THE TIME OF SUBMITTING APPLICATION; such documentation is required for eligibility determination.
Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. If you are submitting a DD 214, please ensure the social security number and date of birth is redacted/removed.
For information on obtaining a DD 214 visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272.
How To Apply
Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.
Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.
Click here for additional tutorial information.
To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu .
Equal Employment Opportunity
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.
The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.
USF's Equal Opportunity Affirmative Action Statement .
Federal Rights
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .
Work Location
Campus map and location overview: USF - Tampa Campus
About USF
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
Working at USF
With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .
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