Lead Care Manager (255) (Healthcare)
Kings View is a nonprofit leader in providing behavioral health services to the underserved community, is currently seeking a driven Lead Care Manager to join our mission to provide compassionate services to those with limited resources. Our ideal candidate will have a passion to promote social justice and societal awareness, respect for human dignity, and lead with integrity while listening and responding to the community in need.
Lead Care Manager (255)
Fresno, CA
Under supervision of the Program Manager, the Lead Care Manager will act as Team Lead for non-clinical Care Managers within assigned counties. The Lead Care Manager is responsible for providing support to assigned Care Managers including but not limited to initial precepting of new Care Managers, quarterly Field Visits, day-to-day escalations, chart audits, productivity tracking, and providing direct member outreach and casework support as needed. Lead Care Manager responsible for attending Collaborative Planning and Implementation (CPI) meetings for assigned counties. Lead Care Manager responsible for initiating and maintaining working relationships with county managed Medi-Cal plans and community referral sources.
How will I contribute
Plan, organize and direct the work of Care Managers in assigned counties. Complete chart audits for Care Managers in assigned counties and follow-up on incomplete documentation. Act as first point of escalation for Care Managers in assigned counties. Provide initial field precepting to new Care Managers in assigned counties. Complete quarterly Field Visits for Care Managers in assigned counties. Attend Collaborative Planning and Implementation (CPI) meetings for assigned counties. Initiate and maintain working relationships with community referral sources and managed Medi-Cal plans in assigned counties. Provide direct member outreach and casework support as needed. Other duties as assigned.
What I bring
High School Diploma plus 1 year of ECM/CS specific experience or B.A. degree for human services area of study Class C Driving License Knowledge of behavioral health, criminal justice system, and housing/homelessness, including challenges, needs, resources, interventions, and/or other content knowledge. Ability to prepare and conduct care management assessments and plans, communicate effectively with groups and individuals both verbally and written, instruct and assist in obtaining services and information. Develop program material and use effectively, establish, and maintain working relationships with a variety of agencies, organizations, and individuals. Able to work in inclement weather and in unsanitary conditions as needed. BA or BS preferred. Bilingual English/Spanish preferred.
The Benefits
Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance 401k plan Vacation time Twelve (12) Paid Holidays Education Reimbursement Program up to $1000 per year Referral Program Employee Assistance Program An environment of like-minded people reaching for the same goal Serving the underserved community A sense of purpose
Who We Are
Since 1951, Kings View leads the community in providing behavioral health services to the underserved population. We have a strong tradition of commitment, and we focus on serving rural communities where health resources are often limited. Our people treat the community with care and compassion. We stand by our cornerstone and philosophy of valuing each persons worth, dignity and wholeness in body, mind, and spirit. Our principal core values echo throughout the organization and into our patient-focused programs. At Kings View we are dedicated to continuing our demonstration in the unparalleled commitment to wellness and recovery within each community we serve. Join us and apply today.
