Sales Operations Manager (Finance)

The Sales Operations Manager will be responsible for managing the Sales Operations functions while working closely with the P&L leaders, Sales, and other key stakeholders. The Sales Operations functions include, managing the implementation of the Dynamics CRM, tracking and driving revenue growth, supporting sales strategies, and developing KPIs and other metrics.

• Manage and implementing Dynamics CRM

• Develop targeted account plans to increase aftermarket parts and services bookings

• Support regional sales initiatives and go-to market strategies with quantitative and qualitative data

• Lead sales enablement, including sales training, tools and resources.

• Facilitate Strategic Selling sessions on target projects with support of Proposals, Sales, and Business Units

• Develop and maintain sales key performance indicators (KPI's), including reporting and analytics dashboards

• Collaborate with the sales and product development teams to develop and execute sales strategies.

• Manage the sales operations team, including performance management and development.

• Work closely with other key stakeholders, including Field Sales (domestic and international), Sales Rep Management, Product Line Leaders, Data Analytics, Marketing, Finance and Operations, to ensure alignment and collaboration.• Bachelor's degree in Marketing, Business, Economics, or related field, or equivalent experience in lieu of a degree

• 4 years' experience in CRM administration, preferably Dynamics

• 4 years' experience in business development, sales, sales operations, or marketing, preferably in the industrial or energy sectors

• 4 years' experience in strategy

• 4 years' experience in analytics

• Must be able to work independently and proactively

• Proficient in Microsoft O365, especially PowerBI

• Networking and relationship building skills

• Experience in being a change-agent with aProcess improvement mindset

• Resourcefulness and tenaciousness in pursuit of data accuracy and delivery

• Analytical and critical thinking skills with the ability to both draw conclusions and make recommendations

• Experience developing and maintaining a Customer Relationship Management (CRM) system and tracking KPI's for performance

• Experience partnering with marketing staff to create effective sales and marketing programs.

• Excellent interpersonal skills and demonstrated ability to inspire a team

• Demonstrated success using multiple sales channels to achieve sales goals

• Excellent verbal and written communication skills

• High level of organizational intelligence