Associate Field Service Engineer (Dallas / Houston) (Engineering)
Are you a current Elekta employee?
Please click here to apply through our internal career site Find Jobs - Elekta.
Want to join a team with a mission to improve and save lives?
We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
We don't just build technology. We build hope for everyone dealing with cancer.
We are looking for an Associate Field Service Engineer to join our team!
The Associate Field Service Technician must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the company in all aspects of the customer relations. It also warrants the undivided support of projects, programs, and policies established by the company.
**Must be in Dallas or Houston area!
What you'll do at Elekta:
As an Associate Field Service Engineer, you will service equipment used to treat Cancer patients. You must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the company in all aspects of the customer relations. It also warrants the undivided support of projects, programs, and policies established by the company.
Responsibilities:
Perform low risk troubleshooting and repairs on the Brachy system with a 50% success rate of diagnosing the problem while working within the escalation procedure.
Perform supervised calibrations, repairs, installs and preventative maintenance on the Brachy system.
Complete all Brachy Trainings
Work safely on Elekta's Brachy products.
Read and analyze schematics and wiring diagrams.
Submit timely and accurate service reports, timesheets, expense reports, film badges, and other paperwork as assigned.
Parts inventory management.
Maintain all company-leased equipment, including company automobile, parts, test equipment and tools.
Perform other related duties as assigned or requested.
Incorporate Elekta's Values into all department functions and responsibilities.
Adhere to all Elekta directives, policies, and procedures.
What you bring:
We believe you thrive in a fast-paced environment and are always in search for a better way. You are an excellent communicator who supports the team members and wants an opportunity to truly make an impact. We believe that you have:
Associate Degree, Technical School or equivalent experience preferably in Electronics.
Possess a good electronics and mechanical aptitude.
Computer literate.
Proficiency in the use of test equipment and hand tools i.e. Oscilloscopes, multi-meters, etc.
Must have effective written and verbal communication skills.
Good customer service skills.
Must be willing to travel and work flexible hours when needed.
Uphold Elekta's philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization.
Must maintain an active driver's license in the home state.
What we offer:
Opportunity to work with a proactive and supportive team
Excellent Medical, Dental and Vision coverage
401k, paid Vacation and Holiday
A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account
Opportunity to work on cutting edge in medical advancement
Close-knit company culture
Upward mobility
How to proceed?
We are looking forward receiving your resumé. Please attach your resumé in the application form and we will contact you!
If you have any questions, you are welcome to contact Lisa Zhang, Talent Acquisition Partner on LinkedIn.
EEO Statement
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.
