Superintendent- Service/Repair (San Francisco) (Finance)
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is seeking a Superintendent - Service/Repair in San Francisco, CA
Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
- Performs Install Base maintenance as needed. Creates safety inspection tickets.
- Updates on-call lists, sends detailed notification to TK Communications daily. Checks technicians in/out, sends down car listing and communicates information to Regional Dispatch and supervisors.
- Provides status to NTL and customers on open work orders, and completed callbacks. Updates PM ticket with the monthly work order #.
- Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
- Tracks Job Sight audits.
- Assists mechanics with ITS downloads, PDA troubleshooting and PDA ordering, brochures and tools. Orders new phones and replacements for service department. (N/A if branch has office manager.)
- Assists managers with safety meetings and maintains documentation. (N/A if branch has office manager)
- Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
- Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
- Performs research and review for Service Manager; which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, WIP, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
- Sends copy of down payment checks to regional AR. Submits checks sent to branch for service to lockbox.
- Creates safety inspection tickets. Monitors pre-invoicing report to ensure Safety Inspections are not being processed as Preventative Maintenance Tickets/Manual tickets.
- Assigns tickets to mechanics, as needed.
- Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation).
- Prepares badging applications and tracking; orders uniforms for service (if not ordered by warehouse).
- Prepares special reports for high profile customers and provide NTL with updates and RFI's.
- Reviews WIP report (weekly) and submits to regional billers.
- Reviews invoice on-hold reports and works with Regional Procurement Department to correct.
- Opens and distributes mail and faxes. (N/A if office has office manager)
- Codes local AP invoices (i.e., UPS) and forward to Oracle Invoice email. (N/A if branch has office manager)
- Manages vehicles and submits change forms to LeasePlan. (N/A if branch has office manager or warehouse supervisor)
Salary range is $85k to $110k. The role offers a car allowance, fuel card, and a incentive program with a bi-annual payout. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.
EDUCATION & EXPERIENCE:
- High school diploma or GED (general education degree); or one year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
- Some elevator repair administrative work preferred
- Oracle database knowledge
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- High school diploma or GED (general education degree); or one year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
- Some elevator repair administrative work preferred
- Oracle database knowledge
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
TK Elevator is seeking a Superintendent - Service/Repair in San Francisco, CA
Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
- Performs Install Base maintenance as needed. Creates safety inspection tickets.
- Updates on-call lists, sends detailed notification to TK Communications daily. Checks technicians in/out, sends down car listing and communicates information to Regional Dispatch and supervisors.
- Provides status to NTL and customers on open work orders, and completed callbacks. Updates PM ticket with the monthly work order #.
- Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
- Tracks Job Sight audits.
- Assists mechanics with ITS downloads, PDA troubleshooting and PDA ordering, brochures and tools. Orders new phones and replacements for service department. (N/A if branch has office manager.)
- Assists managers with safety meetings and maintains documentation. (N/A if branch has office manager)
- Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
- Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
- Performs research and review for Service Manager; which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, WIP, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
- Sends copy of down payment checks to regional AR. Submits checks sent to branch for service to lockbox.
- Creates safety inspection tickets. Monitors pre-invoicing report to ensure Safety Inspections are not being processed as Preventative Maintenance Tickets/Manual tickets.
- Assigns tickets to mechanics, as needed.
- Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation).
- Prepares badging applications and tracking; orders uniforms for service (if not ordered by warehouse).
- Prepares special reports for high profile customers and provide NTL with updates and RFI's.
- Reviews WIP report (weekly) and submits to regional billers.
- Reviews invoice on-hold reports and works with Regional Procurement Department to correct.
- Opens and distributes mail and faxes. (N/A if office has office manager)
- Codes local AP invoices (i.e., UPS) and forward to Oracle Invoice email. (N/A if branch has office manager)
- Manages vehicles and submits change forms to LeasePlan. (N/A if branch has office manager or warehouse supervisor)
Salary range is $85k to $110k. The role offers a car allowance, fuel card, and a incentive program with a bi-annual payout. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.
