Guest Services Security Representative (Administrative)
The Guest Services Security Representative is responsible for protecting the property by serving as the access point for visitors. This position is ideal for a candidate with a cheerful disposition and a high level customer service mindset that is adept at applying practical judgement to ever changing situations. This position may also be referred to as Guard.
Essential Duties and Responsibilities
Cheerfully greet visitors and log entry to the facilityMaintain security of premises by conducting inside and outside patrols of the secure facilityMaintain a professional appearance, uniform and manner at all timesCoordinate with police, fire and emergency medical personnel when necessaryProvide customer service by making sure doors are secure and vehicles display proper permitsMake sure any trespasses or crimes are reported to the local police authoritiesComplete daily activity log and monitor camera systemMonitor areas for safety hazards including theft and vandalismAvailability to work overtime when requiredAvailability to work any shift as requiredOther duties as assigned by Manager
Safety and Environmental Responsibilities
Follow SHM Safety and Environmental rules and complete required related training.Wear proper personal protective equipment as required for the task or work area. Report all accidents, injuries, spills and near misses immediately.
Technical and Physical Requirements
High school diploma or equivalent preferredPrevious guest services type security experience preferredAbility to stand, walk and/or sit and continuously perform essential job functions for duration of shiftAbility to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the propertyMust have a valid Drivers LicenseAbility to work in all weather conditions
Minimum Soft Skills Qualifications
Eagerness to engage in a growing, fast paced, and industry-leading companyConsistently treats others with dignity and respectGenuinely serves others with humility and a positive attitudeFrequently demonstrates a bias toward actionAlways communicates effectively and courteously with fellow teammates and membersContinuously follows policies and procedures while seeking out new and better ways of accomplishing dutiesShows resolve and overcomes difficulties in a positive and productive mannerGladly provides responsive, and high level of service to our teammates and membersEagerly puts forth the extra effort to accomplish dutiesAdapts quickly and efficiently to changing priorities in order to meet teammate or member needs
The Company
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #marinacareers
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Additional disclosures available athttps://shmarinas.com/hr-disclosures/.
