Retina Sacramento MSO LLC
Medical Receptionist- Bilingual Spanish (Creative Design)
We seek a full-time Medical Receptionist to support our team. Although you must be able to work independently, you will be working directly with physicians, patients, and clinical and business office staff. Collaboration and being a team player are essential to the success of this role. This position will require travel to other locations as needed.
Responsibilities:
Greet patients, family members, visitors, staff and physicians in a warm and respectful manner
Strong communication skills with the ability to clearly communicate with referring physicians and their staff
Ability to work independently or in a team environment and assist coworkers in various aspects
Answer phones in a pleasant and professional manner
Adaptable to fast paced environment
Gain knowledge and the ability to schedule new and established patients in accordance with scheduling guidelines
Check any messages and respond as appropriate
Review various faxes, and patient referrals within 24 hours
Eagerness to perform additional tasks
Problem solving skills
Verify insurance eligibility, add insurance and any authorizations needed
Assist with the patient check in/check out process to optimize patient experience
Ensure patient financial obligations are appropriately addressed at time of service
Ability to maintain a HIPAA and OSHA compliant workstation