Director, Resident Services (Finance)
Assists residents in identifying appropriate resources in order to maintain their highest level of independence and satisfaction to include problem solving for health, social, and emotional needs and coordinating support services. May be required to supervise other staff positions.In consultation with the Executive Director, hires, trains, disciplines and terminates departmental associates in accordance with company policies.Develops, oversees, markets and coordinates community resident services programs.Implements orientation programs for new associates.Monitors and oversees any outside care providers working at the community.Assesses prospective residents for appropriateness of residency.Coordinates new resident orientation processes to ensure a smooth transition and appropriate socialization activities.Conducts family conferences to determine the amount of support services required to meet the residents needs.Responds to emergencies, assesses situation, and alerts medical help when necessary.Addresses and follows up on all resident concerns, incidents, and accident reports in a timely manner.Contacts family members during times of emergency and other concern issues.Communicates on a regular basis with health care providers to monitor and assess health conditions, safety issues, and the needs of all residents.Communicates with other staff members concerning resident changes and building operation issues.Prepares and monitors compliance with annual budget.Develops and maintains a positive image with local community. May attend social and civic affairs.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.#ZR-CTVoted by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own!Brookdale Glen Ellyn is hiring a Director of Resident Services for their growing team!A Senior Living Community specializing in Assisted Living and Independent LivingIf you have a passion for Seniors, and want to enrich the lives of those we serve, you will find a rewarding career with Brookdale overseeing our Independent Living.Current Opening:Full Time M-F with some evenings, weekends, and holidaysOverview:Responsible for overseeing our Independent LivingResponsible for overseeing our Concierge DepartmentSetting up services for our Independent Living ResidentsLiaison between other departmentsBrookdale is a GREAT place to further your career.We pride ourselves with aculture of caring. All leadership team members and associates partner together to make sure each resident feels like they are family.We have adiverse and fulfilling team environmentand commit to providing our employees the support they needBuild your career and have a work / life balance!Opportunities for career growthVeterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
Salary Minimum: 59340Salary Maximum: 74180