Quality Assurance Technician (Information Technology)

About Us:
Trilliant Food and Nutrition, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility that has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the most current, high-speed equipment to support our commitment to quality, value, speed-to-market, and innovation.

Horseshoe Beverage Company, located in Neenah, WI is a leading ready-to-drink beverage manufacturer focused on providing consumers with an outstanding beverage experience wherever, whenever. Leveraging industry-leading talent, state-of-the-art equipment, and our vertically integrated supply chain, we strive to be at the forefront of beverage innovation each day and deliver the highest quality beverages to our customers first.

The teams at Trilliant and Horseshoe come to work each day with relentless energy, enthusiasm, and a promise to enhance the beverage experiences of millions of people. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Diversity and Inclusion at Trilliant and Horseshoe:
We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.

Position Overview:
The Quality Assurance Technician will perform analysis and testing of product to ensure that it meets all necessary food and beverage quality standards. They will work with production to assist with training on standard operator procedures. They will place products on hold that are outside of the quality specifications; assist with developing corrective action to release product and assist with regular inspections and quality control audit programs.

Responsibilities:
Analytical

Perform routine analytical testing on finished and semi-finished products.
Perform routine plating for indicator organisms.
Execute environmental monitoring and swabbing program.
Maintain Good Laboratory Practices program including method monitoring, equipment calibration and verification activities.
Perform routine can seam and bottle closure inspections.
Update and maintain laboratory procedures.
Execute and assist with validations and verifications including sample collection.
Assist with R & D testing including shelf-life studies.
Maintain plant sensory program.

Quality and Food Safety Management

Maintain facility glass and hard plastics inspection program.
Ensure completion of daily positive release verification activities and release pending product.
Collaborate with operations to create and maintain standard operating procedures and appropriate corrective action for non-conformances.
Issue production holds for product produced outside of specification.
Assist with training operations personnel on monitoring procedures, food safety and quality system requirements.
Prescribe correction and corrective actions for non-conformities discovered on shift.
Assist with maintenance of the facility inspection and internal audit program.
Assist with consumer and customer complaint investigations.
Assist with investigating and managing food safety and quality related failures on shift.

Qualifications:

High School diploma or GED required. Associate degree preferred.
The ability to read, write, speak, and understand English is required.
Previous experience with food processing or packaging required.
Previous experience with food manufacturing in the quality function preferred.
Self-directed and personally motivated
Strong attention to detail
Able to work in a fast-paced environment while focusing on meeting or exceeding customer expectations.
Good team player able to work well with others and contribute to a positive work environment.
Good attendance and performance track record.
Ability to perform the essential functions of the job with or without a reasonable accommodation.
Strong computer skills working with Microsoft Office tools to include Excel, Word, and PowerPoint required.
Responsible for following food safety/quality/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/quality/regulatory concerns to the Quality Manager.

Hours, Location and Pay:
We offer a competitive base pay rate and comprehensive benefits package for full-time employees. This role works 5:45am - 6:00pm on a 2-2-3 schedule at Horseshoe Beverage in Neenah, WI.

Physical and Mental Demands:

While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.
Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:
At Trilliant and Horseshoe, safety is every employee's first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
EEO/AA including Vets and Disabled
If you need a reasonable accommodation for any part of the employment process, please contact us by email at HR@trilliantfood.com and let us know the nature of your request and your contact information.
Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.