Clinical Applications Specialist (Engineering)
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Want to join a team with a mission to improve and save lives?
We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
We don't just build technology. We build hope for everyone dealing with cancer.
The Clinical Applications Specialist (CAS) is responsible for consulting, training, and supporting Medical Oncology professionals and associated staff in the effective use of Elekta Software.
Responsibilities:
On-Site Implementation: Successfully complete on-site training of Elekta software and associated third-party products. Successful completion includes good communication with Elekta's Clinical Applications Managers, Installation, ESI, and Project Management staff. Other duties include prompt attention to customers, readiness to plan and conduct training, and adherence to Elekta's established implementation procedures (e.g. documenting scheduled training, completing post-training correspondence, returning correctly signed packing slip, etc.).
Workflow: Review customer current clinical practices and develop future state models (workflow) to enhance the implementation goals to be effective and efficient with the use of software & hardware products.
Configuration: Perform necessary database configuration to customer databases to support the future workflows.
Follow-Up Training: Accurately assess follow-up training needs. Develop session goals and length with clients. Identify attendees for each planned session. Coordinate schedules with project management (when needed) cognizant of customer constraints. Deliver training as planned.
In-House and Regional Training: Prepare for and deliver assigned courses as required.
Users Meeting/TradeShows: Assist with design and developing assigned session goals and objectives for user meetings. Prepare presentation and participant material. Provide trade show support as requested.
Sales Assistance: Assist with occasional remote or onsite software and/or hardware demonstrations to assist in necessary sales situations.
What you bring
Clinical experience in oncology and experience using MOSAIQ and Elekta products highly preferred.
Bachelor's degree and minimum two years' experience in software/hardware training/support or equivalent combination of education and experience required. Experience with oncology preferred.
Desired familiarity/proficiency with the following: Microsoft 365 Suite, Webex, and Salesforce.
Familiarity with curriculum development process and educational methodology preferred.
Working knowledge/understanding of Elekta and/or OIS products and proficiency in assigned product specialties.
Strong verbal and written communication skills.
Change Management skills preferred.
Excellent presentation skills (ability to communicate effectively to a group).
Ability to interact with customers effectively (via phone and face-to-face).
Ability to travel up to 75% of the time which may include weekends & International Travel, this may fluctuate throughout the year.
Valid driver's license and passport required.
What you'll get
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.
What we offer:
- Opportunity to work with a proactive and supportive team
- Hybrid work option (you are required to work on location at least 3 days/week)
- Excellent Medical, Dental and Vision coverage
- 401k, paid Vacation and Holiday
- A wealth of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account
- Opportunity to work on cutting edge in medical advancement.
- Close-knit company culture
- Upward mobility
How to proceed?
We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.
We are an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.
The US base salary range for this position is $105,000 - $115,000
Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.
We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.
