Position Overview: The Site Manager in Training role is a unique opportunity for individuals looking to advance their careers in security management. This position is designed to provide hands-on experience and mentorship, with the goal of preparing the individual to become a Security Account Manager. The ideal candidate will have a strong foundation in security operations and a desire to grow into a leadership role within our organization. Key Responsibilities: 1. Operational Support: o Assist the Security Account Manager in overseeing day-to-day security operations, ensuring all procedures and protocols are followed. o Participate in client meetings, site visits, and inspections to gain a comprehensive understanding of client needs and expectations. o Support the development and implementation of security strategies tailored to specific client sites. 2. Leadership Development: o Engage in leadership training and mentorship provided by the Security Account Manager and senior management. o Take on increasing responsibilities over time, including supervising security teams, managing schedules, and handling client communications. o Develop skills in conflict resolution, team management, and strategic planning. 3. Performance Management: o Assist in the evaluation of security personnel performance, providing feedback and coaching to ensure high standards are maintained. o Learn and apply best practices in performance management, including how to handle disciplinary actions and recognition programs. o Participate in the recruitment, onboarding, and training of new security officers. 4. Client Relations: o Build strong relationships with clients, acting as a secondary point of contact and ensuring their satisfaction with our services. o Learn how to manage client accounts effectively, including addressing concerns, negotiating contracts, and ensuring compliance with service agreements. o Gain experience in developing client proposals and reports. 5. Administrative Duties: o Assist with administrative tasks such as report writing, data analysis, and record-keeping to support operational efficiency. o Learn how to manage budgets, invoices, and other financial aspects of security account management. 6. Professional Growth: o Take advantage of opportunities for continuous learning through company sponsored training, industry certifications, and external seminars. o Prepare to transition into the Security Account Manager role by developing a deep understanding of all aspects of security operations and account management. Qualifications: Experience: Minimum of 2 years of experience in security operations, with a demonstrated interest in leadership and management. Skills: o Strong communication and interpersonal skills. o Ability to work collaboratively with teams and clients. o Organizational skills and attention to detail. o Willingness to learn and take on new challenges. o Proficiency in Microsoft Office Suite. Working Conditions: The position may require occasional travel to various site locations. Must be willing to work flexible hours, including evenings and weekends, as needed.